Serving OEM Customers Worldwide
Design. Build. Ship. Service.
Flextronics offers the broadest worldwide EMS capabilities, from design resources to end-to-end vertically integrated global supply chain services. Flextronics designs, builds and ships complete packaged products for its OEM customers and provides after-market and field services to support customer end-to-end supply chain requirements. Flextronics provides more value and innovation to customers by leveraging its global economies of scale in manufacturing, logistics, procurement, design, engineering and ODM services across a wide range of products and customer segments.
Operating in 30 countries, with a world-class workforce that includes approximately 3,600 design engineers, Flextronics' pro forma fiscal year revenue following the Solectron acquisition now exceeds US$30 billion across seven well-diversified customer market segments and six major business units. Flextronics' strengthened global presence and increased resources provide enhanced design and engineering solutions that are vertically integrated with manufacturing, logistics, and component technologies to optimize customer operations by lowering costs and reducing time to market. Flextronics successful market strategy is based on several key competitive differentiators, which include:
Significant Scale and Execution of a Worldwide System
Flextronics has established an extensive network of design, manufacturing, and logistics facilities in the world's major electronics markets to serve the growing outsourcing needs of both multinational and regional OEMs. Our extensive global network of manufacturing facilities in over 30 countries gives us significant scale and the flexibility to transition customer projects to any of our locations to fulfill customer requirements. The majority of our manufacturing capacity is located in low-cost regions such as Brazil, China, Hungary, India, Malaysia, Mexico, Poland, and Ukraine. This low-cost global network enables us execute with excellence across a flexible, scalable global system that delivers superior operational performance and optimal results for our customers.
Segment and Business Unit Strategy
Flextronics has organized the company into seven focused market segments and six business units that bring more value and innovation to our customers. These focused segments, which include automotive, computing, consumer digital, industrial, infrastructure, medical and mobile, serve as the cornerstone of Flextronics' market strategy. Flextronics' business units consist of strategic technologies and augmented services that are leveraged across all segments and customer product categories to create scalability and to add flexibility and speed to our segments. The six business units are:
- Multek, providing multi-layer printed and flexible circuit boards and interconnect technologies;
- Vista Point Technologies, offering a comprehensive range of components solutions including camera modules, antennae, radio frequency (RF) modules, LCD displays, thin film transistor (TFT) displays, and power supplies (Flex Power). Our cost-effective components solutions address the unique product design, manufacturing, and logistics considerations of OEMs across a variety of industries;
- Small Business Solutions (SBS), specializing in low-volume, high-mix services to support customers with specific business needs;
- Global Services, focusing on logistics and repair operations;
- Retail Services, providing competitive and flexible field services for customer operations;
- Mechanicals Technology Solutions, offering a range of mechanicals capabilities.
Our segment and business unit strategy offers OEMs the economies-of-scale of centralized core services such as manufacturing, procurement, logistics and IT and customized, market-specific capabilities offered through industry-specific design, engineering, and original design manufacturing (ODM) services. This enables Flextronics to deliver highly-competitive services in an increasingly complex industry that serves a diverse, competitive customer base. Through this strategy, Flextronics is able to make fast, flexible decisions in response to changing market conditions.
Vertical Integration Capabilities
Flextronics offers a comprehensive range of worldwide supply-chain services that simplify the global product development process and provide meaningful time and cost savings to our OEM customers. Our vertically-integrated services provide customers with a total design, manufacturing, and logistics solution that moves a product from its initial design through volume production, test, distribution and into post-sales service and support. These integrated services allow us to design, build, and ship a complete packaged product to our customers' end users.
Industrial Parks
As part of our low-cost manufacturing strategy, we have established fully-integrated, high-volume Industrial Parks in Brazil, China, Hungary, Mexico, Poland and India. By co-locating manufacturing and logistics operations with suppliers at a single low-cost location, our Industrial Parks provide a total supply chain management solution, where we provide complete end-to-end product services across all segments and customer categories. This strategy increases our customers' flexibility and reduces distribution barriers, turnaround times, and overall transportation and product costs.
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Design Capabilities
Flextronics has an industry-leading global design team providing design services, products, solutions and flexible engagement models to satisfy a wide array of customer requirements. These solutions include integrated circuit design, industrial, hardware, user interface and mechanical design, PCB design, semiconductor design, system validation, components, embedded and application software development, and test and engineering services. In addition, by combining design and manufacturing services, Flextronics provides ODM solutions for cellular phones and other consumer-related devices, which are sold by our OEM customers under their brand names. The Company also provides contract design services to meet a variety of customer design needs. Flextronics' design and related engineering services include all aspects of product design.
Advanced Supply Chain Management
Flextronics has become a leader in global procurement by leveraging our worldwide supplier relationships to achieve competitive pricing and supply chain flexibility for our OEM customers.
Information Technology Strategy and Implementation
In today's competitive global markets, IT centralization and standardization are more than conveniences. They are key factors in the business success of our customers. By combining centralized applications and standardized manufacturing processes, Flextronics delivers a consistent, superior product to customers worldwide while driving down costs and speeding global product launches. Flextronics provides customers with a consistent experience across the company, while enhancing the visibility of the extended supply chain, and enabling rapid response to knowledge gained from advanced ERP applications and business analytic tools. Not only does Flextronics invest heavily in IT, but its team of global managers leverages the Company's global IT expertise, so customers can build powerful business benefits by utilizing a complete set of IT capabilities.
Social Responsibility
Flextronics' corporate social responsibility practices are broad in scope, and include a focus on disaster relief, medical aid, education, environmental protection, health and safety and the support of communities around the world. Flextronics continues to build upon these efforts and invest in global communities through grants, financial contributions, volunteerism, support programs and donation of resources. Our social responsibility mission is to positively contribute to global communities and the environment by adhering to the highest ethical standards of practice with our customers, suppliers, partners, employees, communities and investors. We are committed to creating a safe and quality work environment for our employees. Flextronics also strives for excellence in our corporate governance practices and we continually evaluate our processes and implement procedures designed to maintain ethical governance and operations standards. Our goal at Flextronics is to meet the highest principles of corporate responsibility and integrity.
Commitment to Customer Satisfaction
Flextronics firmly believes that long-term customer satisfaction is the cornerstone of our success. To continue meeting the changing needs of our valued customers, Flextronics is committed to creating value that increases customer competitiveness through a world-class vertically integrated solution that establishes the industry's standard for superior quality and service.
Chief Officers
Michael McNamara | Chief Executive Officer
Mr. McNamara assumed the role of Chief Executive Officer of Flextronics in January 2006. He had served as the Company's Chief Operating Officer since 2001. In addition to serving as the Company's COO, Mr. McNamara served as President, Americas Operations from April 1997 to December 2001, and held the role of Vice President, North American Operations from 1994-1997. He joined Flextronics through the acquisition of Relevant Industries, Inc. in March 1994, where he served as President and Chief Executive Officer since May 1993. From May 1992 to May 1993, he was Vice President, Manufacturing Operations at Anthem Electronics, an electronics distributor. In addition, from April 1987 to May 1992, he was a Principal of Pittiglio, Rabin, Todd & McGrath, an operations consulting firm. Mr. McNamara received a B.S. from the University of Cincinnati and an M.B.A. from Santa Clara University.
Paul Read | Chief Financial Officer
Mr. Read has been the chief financial officer at Flextronics since July 2008 and was previously the executive vice president of finance for Flextronics worldwide operations. His strong financial management and operations background includes increasingly important Flextronics positions where he has led many critical initiatives that include serving as the lead executive responsible for the integration of the Solectron acquisition. Prior to joining Flextronics in 1995, he held various financial positions with Allied Steel and Wire, STI Telecommunications and Associated British Foods. Mr. Read graduated from the University of Wales, Newport with a degree in business and finance and is a qualified member of the Chartered Institute of Management Accountants.
For more information, please visit www.flextronics.com.
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